Payment Policy
Last updated: 29 May 2026
- Website: olsuna.com
- Email: help@olsuna.com
- Phone: +61 489 989 617
- Address: 1A Eden St, North Sydney, New South Wales 2060, Australia
At Olsuna, we offer a range of secure payment methods that are easy to use and trusted across Australia.
Accepted Payment Methods
1. Credit / Debit Card
We accept all major credit and debit cards including Visa, Mastercard, and American Express.
- Select "Credit/Debit Card" at checkout.
- Enter your card number, expiration date, and CVV.
- Complete your billing information.
- Confirm your payment. You will be redirected to an order confirmation page and receive a confirmation email.
2. Afterpay — Buy Now, Pay Later
Afterpay allows you to split your purchase into four interest-free fortnightly instalments.
- Select "Afterpay" at checkout.
- You will be redirected to Afterpay to log in or create an account.
- Review and confirm your payment schedule.
- Once confirmed you will be returned to Olsuna with your order confirmation.
3. Apple Pay and Google Pay
For customers using compatible Apple or Google devices:
- Select "Apple Pay" or "Google Pay" at checkout.
- Authenticate using Face ID, Touch ID, or your device password.
- Confirm your shipping and billing information.
- You will receive an order confirmation once payment is complete.
4. Shop Pay
Shop Pay saves your payment and shipping details for a faster checkout experience:
- Select "Shop Pay" at checkout.
- Enter the verification code sent to your mobile number.
- Confirm your order.
Security and Protection
Your security is our priority. All transactions on olsuna.com are encrypted using SSL technology and processed securely through Shopify Payments, which complies with strict international security standards. We do not store your credit card or payment details on our servers. Our website is regularly monitored and updated to meet current security standards.
Billing and Receipts
Once your payment is completed, you will promptly receive an email confirmation detailing your order and payment. If you require a formal invoice or receipt, please contact us at help@olsuna.com and we will be happy to provide one.
Currency
All prices on olsuna.com are displayed and charged in Australian Dollars (AUD).
Payment Issues
If your payment is declined or you experience issues during checkout:
- Ensure your card details have been entered correctly.
- Check that your card has not expired.
- Contact your bank to confirm there are no restrictions on your card for online purchases.
- If the issue persists, contact us at help@olsuna.com and we will assist you.
Questions?
Our team is available to assist you:
- Email: help@olsuna.com
- Phone: +61 489 989 617
- Contact Form: olsuna.com/pages/contact
- Support Hours: Monday to Friday, 9:00 AM – 5:00 PM AEST